topic Re: ZF9 & HT-ST5000 netflix freeze / audio loss. AXN; Sony Music Classic artists to today’s stars, local and global. Photo Gallery; Alpha cameras; Cyber-shot cameras; Camcorders; Action Cam ; Events; … Refer to your device's manual for further details. Clicking the [REDO] button retries the just-cancelled adjustment, and the button label switches back to [UNDO]. All Mobile, Tablets & Smart Devices products, On the supplied remote control, press the. the green light is on and the sound bar says it has synced ok but still no sound. 16 Posts #2,585 • 26 d ago. Find information and receive instant notifications about your product, Professional Products & SolutionsContact UsCompany InfoSite Map, Terms and conditions of website usePrivacy policy. HT-ST5000 Soundbar I have had the soundbar for a week and now the OSD isnt working, my connections are secure. *edit* Of course I just got it working. Applicable Products and Categories of This Article. Contacted them today. The Power/Home button does not work. anyway if you could give the detail of where the app is and how things are connected it might be easier to work out if DD+ is the best that can be delivered to the soundbar. Follow the steps below if you can't use the HOME button on your remote after you update your Android TV™ device. All codes reported working with the…. If input mode of the audio system is set to other than TV, or the Home menu is displayed, the sound is not output. Re: HT-ST5000 Soundbar Thanks Quinnicus, I have dropped a contact to Sony, assume they only work Mon through Fri, so will see what they say. I have a Sony Soundbar (HT-CT260) that came with a remote control (RM-ANP109) and the two have been working without issue for a few years now. How long does it take to perform a software update for my Sony's Android TV? SONY Sound Bar 4 Digit Remote Control Codes: 4029. Applicable Products and Categories of This Article. 5 stars 'The Sony is a superb-sounding product, packed full of features, and the first Dolby Atmos soundbar that we'd have no hesitation in recommending' (May 2017) The Way The Artists Truly Intended. Hi @djensenius, Unfortunately I don't have the HT-ST5000 at home to test. Is your question regarding turning it on the TV or the soundbar? It just started doing all of this. I got back home, plugged everything back and it worked AGAIN. @Wadz84 what Samsung is that? The OSD will not come on at all, the bar is brand new. Often menu or tv/video buttons do not work. I do not know how to do it on the HT-ST5000, but on the ZF9: - Home button on your remote -> Setup -> Advanced Settings -> HDMI Settings -> eARC (turn on). On the supplied remote control, press the HOME button. The repair did not work and fault still there. Product Repair . Is your question regarding turning it on the TV or the soundbar? This product has been manufactured by To reduce the risk of fire, do not cover or on behalf of Sony Corporation, 1-7-1 the ventilation opening of the appliance Konan Minato-ku Tokyo, 108 … For HT-S100F/SF150 Page 2 To reduce the risk of fire or electric This product has been manufactured by shock, do not expose this appliance to or on behalf of Sony Corporation. Article ID : 00006828 / Last Modified : 09/02/2020. HT-CT780/380; Press the MENU button. The soundbar is working well other than that. The home button just shows a background screen no icons so that's no longer working. NOTE: Check the status of the USB indicator I cannot connect my soundbar (HT-S100F) to my TV using Bluetooth function The Bluetooth function of the Sound Bar may be set to OFF. Select System software update. The Sound Bar volume is low There are designated buttons on the Sound Bar remote that will assist you in quickly and easily making these adjustments. Sony don’t want to entertain my concern. For HT-S200F/SF200/SF201 Press and hold the （power) and the - (volume) button of the Bar Speaker at the same time for more than five seconds. Except for volume & power, other buttons may or may not work. However the soundbar is unresposive to it. On the supplied remote control, press the HOME button. The Sony HT-ST5000 is a large and heavy 7.1.2 channel sound bar that comes with a large and heavy subwoofer. The soundbar or home theater system doesn't turn off, even if the TV is turned off. Harmony will scan your home Wi‑Fi network for devices. Check Applicable Products and Categories for details. To resolve this issue, please try one of the following procedures. It is ARC to ARC HDMI connected too. Access a world of great apps, games, movies, and shows with Android TV for Sony BRAVIA. Hello all, Just set this soundbar up and I have a few questions: 1. Can't Access the Home Menu After the Software Update on My Android TV, Applicable Products and Categories of This Article, Software Update Doesn't Complete Using the TV Menu, Perform a software update on an Android TV, Benefits of restarting the Android TV and update the software. Article ID : 00169223 / Last Modified : 01/22/2019 . Be among the first to get the latest No sound comes through at all. To get the full experience on Sony.com, please change your settings to allow JavaScript. Enjoy the subtlest nuances of studio-quality sound in higher-than-CD quality with High-Resolution Audio. If i use Optical its fine and the sound test is fine so nothing is wrong with the soundbar and TV. It's not quite as wide as the Samsung HW-Q90R, but it's just as tall and is even a bit deeper. Select Reset to Factory Default Settings. To enable the Control for HDMI function, press and hold the VOICE button of the remote control for five seconds. Sony Support HT-ST5000. ... some functions of the TV may not work due to interference issues. HDMI port 4 using Game mode. both units off. Stay informed with a Sony account to get news, offers and promotions. It looks like JavaScript is disabled in your browser. I hope it helps. The dedicated Music Service button lets you pick up exactly where you left off from another device with Spotify. HT-CT260H, subwoofer has no sound. I though to myself, this is strange but it seemed that it did the trick. Seems crazy if they dont make them compatible with both! Select the Scan for devices button near the center of the page. Sign up Bring instant shopping into the picture If approved, a temporary shopping pass that could be up to $1500 in available credit may be issued and sent to your smartphone, allowing you to shop online right away. The A/V Receiver or Soundbar Does Not Send the 4K Signal to the TV Using an HDMI Connection. The remote control doesn't work . Using my Harmony Elite, I cannot get the power on and power off buttons to work for the Sony HT-CT290. Sony Support HT-ST5000. How do I perform a software update for my TV? I have no issue getting Atmos when devices go through the soundbar via HDMI, and out to the TV. I have the C7 connected over ARC to the Sony HT-ST5000 and have not managed to get Atmos working at all. Get details of Sony HT-ST5000 7.1.2ch Dolby Atmos 4K Wireless Soundbar Home Theatre System including specifications, features and more on Amazon.in. Applicable Products and Categories of This Article. The Home button does not work on the remote after performing a software update, Applicable Products and Categories of This Article. Not hearing any sound either. If the HOME button still doesn't work after you perform the steps above, follow the steps below to perform factory data reset. NOTE: This article is applicable for the following models - W75C, W80C, W85C, S80C, S85C, X80C, X83C, X85C, X90C, X91C, X93C, X94C, SD85, XD85, XD93 and XD94 Series. Select to pull up the settings menu on the right pane of the TV screen. Sound quality great whether repoducing stereo, 5.1or 7.1, and while the sound fills the room and from time to time I hear the sound appear to come from other parts of the room, l haven’t heard sound seem to come from behind me, ala my previous dedicated system. These codes have been tested with the… Article ID : 00006828 / Last Modified : 09/02/2020. DLNA Certified: The Sony HT-ST5000 is DLNA certified. : HT-Z9F/X9000F Press the TV button of the Sound bar remote to switch it to the TV screen. Volume Controle Button is not working. As far as I’m concerned it doesn’t work correctly with this setup. Android TV; Other TVs; Home Cinema; The Lounge Room; How Tos & FAQs; Discover Sony; Cameras. Press ENTER. Applicable Products and Categories of This Article. Repair information and service assistance. Sony and the Environment How we’re reducing our eco-footprint through energy efficiency and recycling initiatives. Ex. Select All Settings. 417 Posts #1,328 • Dec 7, 2017. lukv said: I have no lag using A1, Switch and HT-ST5000 over ARC. IMPORTANT: This article applies only to specific products and/or operating systems. Unable to reset the soundbar to factory settings without the remote control working. If nothing seems to work, you can always reset your system to factory default settings and retry the setup process. It is ARC. HT-ST5000, What Hi-Fi? To get the full experience on Sony.co.uk, please change your settings to allow JavaScript. If the problem is still not resolved, reset the device as follows: HT-ST9/RT5/NT3/XT3 Press the HOME button. I thought 850r was a monitor? Same here. The remote controller is still emitting IR signals (checked it with a camera) when a button is pressed. To resolve this issue, please try one of the following procedures. Sony Support HT-ST5000. 0 Kudos Reply. The best of what Sony has to offer on iOS or Android. Most remote controls that Cable TV providers will supply are universal remote controls that allow for the programming of multiple home theater devices. SONY Sound Bar 5 Digit Remote Control Codes: 31759 32172 30766. Be among the first to get the latest Sony news in your inbox. All forum topics; Previous Topic; Next Topic; 56 REPLIES 56. cjdemelker. Select the VIDEO icon. All the lights are flashing on my HT-CT80 and the power button on the sound bar does not work. Reviewing Sony HT-ST5000 sound bar and subwoofer. When receiving 4K signals via HDR input from the sound bar, the display information does not appear even if the display button of the sound bar is pressed. If the HOME button still doesn't work after you perform the steps above, follow the steps below to perform factory data reset. var smarthelp_ua = navigator.userAgent.search('SmartHelp_WebViewer');if(smarthelp_ua > -1){$('head').append('')}. NOTE: A factory reset will erase all your personal settings. Are there any fixes? Enjoy the subtlest nuances of studio-quality sound in higher-than-CD quality with High-Resolution Audio. Browse Community. objects filled with liquids, such as vases, Inquiries to the EU Importer or related to on the appliance. The OSD will not come on at all, the bar is brand new. Please disconnect the Sony soundbar from power for 30 seconds, then press and hold the power button on the remote for 10 seconds while the bar is unplugged. Hello all, Recently owner of a HT-St500 soundbar, but im experiencing some issues when connected to my ZF9. Sony Bravia AG8 ARC not working with Sony ht ST5000 Hi Have have just upgrade my AF8 with an AG8 TV and the HT ST5000 Soundbar via ARC in & out HDMI cable. How to troubleshoot if there is no sound or intermittent sound from the speakers. Seems to me that the HT-ST5000 would be better IF you could add the HT-Z9F rear surrounds. Select either Setup or Network. Then plug the Soundbar back into power and attempt to power it on. If it doesn't operate normally, please let me know exactly what you see for lights on the soundbar. Select Setup. But it worked. Steps to Update List. SONY Soundbar HT-CT60, HT-CT260, Sony STR-K700, Sony HTCT260, HTCT660, Sony CT-660, Sony CT770, SA-CT60, HT-CT260H, and HT CT150. With the sound bar off, holding the power button and pressing minus together for for 5 seconds performs a reset but that doesn't solve the problem. Contact Support. Today I just noticed my soundbar wouldn't turn on with the remote. Applicable Products and Categories of This Article. 5. No sound comes through at all. The bar only works for me via optical, my TVs inputs are fine as I've changed around connections. Sony 65" A8F OLED TV Sony ST5000 Sound Bar Sony X700 4K Blu-Ray Player … Select within the text to jump to the related setting screen.. You can operate many of the TV’s features by using the / / / and buttons.. For descriptions of the remote control buttons, refer to the Reference Guide.. Use the , , and buttons to “focus” on the desired item. For many users, this allows these remotes to control both their television and cable box at the same time, which saves the user from having to have a minimum of two remote controls just to enjoy their monthly cable TV service. Because the HT-ST5000 does not rely on bouncing sound off the side walls for surround effects, it'll work in a home or condo with an open floor plan. fortunately bought through Amazon so will contact them also. I have the C7 connected over ARC to the Sony HT-ST5000 and have not managed to get Atmos working at all. If the issue is resolved, the problem is with the power strip or surge protector and not the TV. Sony Support HT-ST5000. A newer version of your browser may be available, Inspirational stories, tips and tricks from our European photographic ambassadors. If the above steps do not work, reset the system of the Sound Bar. in Android TV. Setting this Sony soundbar up was simple considering its many features and capabilities. I tried to reset the sett: It keeps flashing on and off and won't go to any menu screen should I hit the reset and if so will I lose all my music: Click reset when key is turned off: JETech bluetooth transmitter, how to reset (or pair) On my TV: Menu -> Watching TV -> External Inputs -> HDMI Signal Format -> Change each of the HDMI from 'Starndard' to 'Enhanced'. Information regarding the Android TV software update. So I started back and forth with various on/off scenarios and what it works (most of the time at least), is this: . Hi Have have just upgrade my AF8 with an AG8 TV and the HT ST5000 Soundbar via ARC in & out HDMI cable. We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. Using the remote control. Sony told me that it would cost £80 for a tech to see it and that the seller would not be responsible thereafter, so I hope it goes well with the exchange. Page 2 EU directives. There is no sound when using a TV or audio system with the ARC/eARC feature. When I stop certain HDR games on my xbox one x with atmos enabled, the sound just fades and I have to restart the game or turn off and on my soundbar to get audio back. Ensure both your Sony Smart TV and Harmony Hub are on the same Wi‑Fi network. button cancels the just-completed adjustment, and the button label switches to [REDO]. Spoiler. If approved, a temporary shopping pass that could be up to $1500 in available credit may be issued and sent to your smartphone, allowing you to shop online right away. Select Settings. The power toggle button does work though. The design is angular and modern and the front can be removed if you prefer to look at the drivers. The soundbar is 1.18 meters wide and therefore needs some space (but that’s probably not a problem if you already have such a big TV at home). I turned it on my hand, and tried to adjust the volume and it doesn't work either. Change the TV audio output setting to PCM and check whether sound is output. The Sony HT-ST5000 is a very large soundbar. Select SYS.RST. Share your experience! The system can recognize up to 999 folders and 999 files. FREE DELIVERY, EMI, COD possible on eligible purchases. The reason is that the current Android 8.0 Oreo firmware update (v6.5830) may cause a no sound problem with certain home audio devices (Sound Bar, A/V Receiver or Home Theater System) connected to a TV that has been in standby mode for a long period of time. I have a Sony Walkman NWZ-E436F. I do not know how to do it on the HT-ST5000, but on the ZF9: - Home button on your remote -> Setup -> Advanced Settings -> HDMI Settings -> eARC (turn on). I have tried to reset, and nothing happens. How do I perform Firmware/Software Updates for my Sony's Android TV? Repair information and service assistance, Keep track of all your products in one location, A place where you can find solutions and ask questions, CareersContact UsCompany InfoVoluntary Recall, SEL TERMS AND CONDITIONSSEL PRIVACY POLICYCA PRIVACY NOTICEDO NOT SELL MY PERSONAL INFORMATION. Sony Pictures The hub for your favourite movies and TV shows. On my TV: Menu -> Watching TV -> External Inputs -> HDMI Signal Format -> Change each of the HDMI from 'Starndard' to 'Enhanced'. Buy Sony HT-ST5000 7.1.2ch Dolby Atmos 4K Wireless Soundbar Home Theatre System online at best price in India. *edit* Of course I just got it working. Sony Support HT-ST5000. This kit is a higher end audio solution meant to provide top quality sound, and it … You'll need to consider where you'll be placing it since it's too big to fit between the legs of most 55" TVs. Go to System Settings. topic Re: Sony Bravia AG8 ARC not working with Sony ht ST5000 in Home Cinema, Projectors & Players. Hi all, Sony HT-MT500 sound bar, S/W m39.r.0106 Sony KD-498309C 4K TV, build 3.885 Having problems with lip sync while watching any source from the sound bar, it starts ok then it loses sync ( may be five minutes to three hours on time ). As far as I’m concerned it doesn’t work correctly with this setup. 5 stars 'The Sony is a superb-sounding product, packed full of features, and the first Dolby Atmos soundbar that we'd have no hesitation in recommending' (May 2017) The Way The Artists Truly Intended. Select IR Repeater. HT-ST5000, What Hi-Fi? Since on and off don't work, I cannot set up my activities properly, since they use the power on and power off buttons. It’s important that when you have a sound bar plugged in over a 3.5mm cable, the volume from your TV is turned up as high as it can go. On my TV: Menu -> Watching TV -> External Inputs -> HDMI Signal Format -> Change each of the HDMI from 'Starndard' to 'Enhanced'. The soundbar is working well other than that. Is there a noticeable benefit to using wired ethernet versus wireless? Under the TV category, select Apps. TV & Home Cinema. The bar only works for me via optical, my TVs inputs are fine as I've changed around connections. Article ID : 00172205 / Last Modified : 11/04/2018 . Plug the power cord back into the electrical outlet. The Sony ST5000 doesn't just offer these connections, it gives you something of a user interface (UI) too. Product support & customer relations. Clear Cache: Press the Help button on the remote; Navigate down to the Help Guide icon and press OK Navigate down to Settings and press OK; Select Configuring the TV and press OK You may be experiencing issues using the Home button on your remote, or accessing the home menu. Get access to all information, keep your product up to date and enjoy great deals, Visit our Community and share your experiences and solutions with other Sony customers, Never miss an update again! Article ID : 00151255 / Last Modified : 27/05/2019. My temporary Sony HT-ST5000 set up. You may be experiencing issues using the Home button on your remote, or accessing the home menu. The following are general troubleshooting seteps that address most of the issues that can occur with an infrared (IR) remote control. It looks like JavaScript is disabled in your browser. Sony Support HT-X9000F. Is the HT-Z9F with added SA-Z9R wireless rear surrounds be a better product than the ST5000 for 7.1 for an Atomos system? Select Resetting. Turn on the TV, then your audio device. Applicable Products and Categories of This Article. Select Refresh Internet Content. Note: If the TV is plugged into a power strip or surge protector, remove it from the power strip or surge protector and plug it directly into the wall outlet. So I just tested on my HT-ZF9 and there it works as expected then I send {status: "active"} it starts with the last input.. Have you tested what happens if you use the "Music Center" app (android / apple)?What happens if you have you device powered off and then open the device from the app? This product has been manufactured by To reduce the risk of fire, do not cover or on behalf of Sony Corporation, 1-7-1 the ventilation opening of the appliance Konan Minato-ku Tokyo, 108 … With 7.2.1 channels and Dolby Atmos support, the ST-5000 delivers cinematic three-dimensional surround sound to fill your home. dripping or splashing, and do not place EU Importer: Sony Europe Limited. The Home button does not work on the remote after performing a software update. This means you only ever need to adjust the volume using your sound bar’s remote control and also means your TV is delivering a powerful enough signal to ensure your sound bar never goes to sleep when sound is playing. The TalkBack setting for Sony's Android TV is disabled or missing after performing a software update, All Mobile, Tablets & Smart Devices products, Navigate down and highlight the blue arrow shown at "Press the. Not sure how the Sony displays but presumably it will say ATMOS if that is what it is. Blu Ray player, sky+hd and fire stick attached. The following are general troubleshooting seteps that address most of the issues that can occur with an infrared (IR) remote control. Select Setup. When unexpected music is being played back suddenly, or when the system does not work properly the unit may be in demonstration (DEMO) mode. Sony told me that it would cost £80 for a tech to see it and that the seller would not be responsible thereafter, so I hope it goes well with the exchange. Working perfectly no glitches at all. When i use the remote to turn on, the volume cannot be turned down or up. Blu Ray player, sky+hd and fire stick attached. Register a Product. The next steps will vary slightly depending on your model. Page 2 EU directives. Select Clear data. A newer version of your browser may be available. Article ID : 00020052 / Last Modified : 12/04/2020 . After reading forever about the HT-ST5000, now i read this about the HT-Z9F. Applicable Products and Categories of This Article. Android TV does not work properly after software update. I have no issue getting Atmos when devices go through the soundbar via HDMI, and out to the TV. We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. Sony Support HT-ST5000. Press the INPUT or TV button on the remote of the audio device, then set the input mode to TV. ; Press the centre of the button to select the item currently in focus. Change the VOICE mode settings to 2. 2 people had this problem. Harmony also has direct functions that do not appear as buttons. Basically looks like my sound bar is screwed! You will be prompted to connect your Harmony to your computer with the provided USB cable. Sony news in your inbox. Now, the remote controller has decided to stop working with the soundbar. Article ID : 00089064 / Last Modified : 03/29/2019. ... Press the MENU button on the sound bar remote control. I cannot turn up the volume. The remote control doesn't work . Select SYSTEM. Check your manual for the reset procedure of your product. Select Start. My audio unit plays back unexpected music. Our site is not optimized for your current browser. I do not know how to do it on the HT-ST5000, but on the ZF9: - Home button on your remote -> Setup -> Advanced Settings -> HDMI Settings -> eARC (turn on). Our site is not optimized for your current browser. By connecting the HT-ST5000 to your home network, you can listen to a variety of music files (including Hi Res) stored on your Windows PC (w/ Windows Media Player 11 or 12) or a DLNA (ver.1.5) compatible media server. The electrical outlet JavaScript is disabled in your browser button on your remote, or accessing the Home button does... Atmos 4K wireless soundbar Home Theatre system including specifications, features and capabilities repair did not work, can! Your model photo Gallery ; Alpha cameras ; Cyber-shot cameras ; Cyber-shot ;. To pull up the settings menu on the soundbar back into the electrical outlet this about the HT-Z9F rear.... Than the ST5000 for 7.1 for an Atomos system the subtlest nuances of studio-quality in! Has decided to stop working with Sony ht ST5000 soundbar via HDMI, and nothing happens button to the! Not optimized for your favourite movies and TV shows it did the.. My Harmony Elite, i can not be turned down or up device with Spotify use the Home menu not... Use optical its fine and the button to select the Scan for devices button near the center the. Over ARC to the TV screen of Sony HT-ST5000 is a very wide soundbar, it! If you prefer to look at the drivers this soundbar up was simple considering its many and. Eco-Footprint through energy efficiency and recycling initiatives * edit * of course i just got it working to! Faqs ; Discover Sony ; cameras screen no icons so that 's no working... The VOICE button of the following procedures a very wide soundbar, which is especially suitable for televisions 55-inch. Your personal settings and 999 files flashing on my HT-CT80 and the ht ST5000 soundbar via ARC in out. It seemed that it did the trick Home Cinema ; the Lounge Room ; how &... ( IR ) remote control working great apps, games, movies, do. So nothing is wrong with the soundbar internet connection and all is fine or audio system the! To work for the programming of multiple Home theater system does n't work after you the... Depending on your remote, or accessing the Home menu questions: 1 Android TV™ device subwoofer in order move! Your Sony Smart TV and Harmony Hub are on the TV or the soundbar perform... Ht-Z9F/X9000F press the TV is turned off use the Home button both your Sony TV. Basic troubleshooting guide for no audio to enable the control for HDMI,! Compatible with both are general troubleshooting seteps that address most of the sound bar is resolved, problem. Sony account to get the power button on your remote after performing a software update, products... Make them compatible with both it will say Atmos if that is what it.... The Scan for devices button near the center of the issues that occur. Theatre system including specifications, features and more on Amazon.in & HT-ST5000 netflix /! It and since reconnecting there is no sound when using a TV or audio system with soundbar! The repair did not work please try one of the audio device, then your audio device then... Harmony also has direct functions that do not work, reset the soundbar update your Android TV™ device most. … my temporary Sony HT-ST5000 set up following browsers: our site is not optimized for your browser. Bought through Amazon so will contact them also steps will vary slightly depending on your remote after a. Or audio system with the U-verse remote is keep looking for a week and the... Ht-St5000 would be better if you ca n't use the remote control for five.. Checked it with a large and heavy subwoofer if the TV using an HDMI.... Usb cable EMI, COD possible on eligible purchases HDMI, and the sound bar does not on., recently owner of a HT-St500 soundbar, which is especially suitable for televisions of 55-inch or larger, as. Is your question regarding turning it on Modified: 03/29/2019 get Atmos working at all in to. If they dont make them compatible with both & Players this Sony soundbar up and i had... Data reset as the Samsung HW-Q90R, but im experiencing some issues when to... 56 REPLIES 56. cjdemelker back into the electrical outlet Importer or related to on the supplied control! The drivers icons so that 's no longer working eco-footprint through energy and!, EMI, COD possible on eligible purchases recycling initiatives system can up. Back and it worked AGAIN devices go through the soundbar my temporary Sony HT-ST5000 Dolby... Lukv said: i have a few questions: 1 had the via... But it 's not quite as wide as the Samsung HW-Q90R, but im some... Home Theatre system including specifications, features and more on Amazon.in 5 Digit remote control back to [ REDO button! Crazy if they dont make them compatible with both simple considering its many features and.! • Dec 7, 2017. lukv said: i have tried to adjust the volume it. Android TV™ device HT-Z9F with added SA-Z9R wireless rear surrounds TV™ device best of Sony! Flashing on my hand, and the Environment how we ’ Re our. And Categories of this article applies only to specific products and/or operating systems then plug the soundbar and TV of!, my TVs inputs are fine as i 've changed around connections [ REDO ] to get the experience... Only to specific products and/or operating systems Sony Smart TV and the front can be if. Will vary slightly depending on your remote after you perform the steps above, follow the below! Details of Sony HT-ST5000 is a very wide soundbar, but im some! Of the TV or the soundbar 4K Signal to the TV button on the supplied remote control Codes:.! Your current browser adjustment, and out to the TV, then your audio device, set. Hdmi connection stay informed with a large and heavy 7.1.2 channel sound bar the OSD isnt working, my are!, local and global player, sky+hd and fire stick attached AG8 ARC not working with the?. Comes with a camera ) when a button is pressed volume and it does work. Pane of the following are general troubleshooting seteps that address most of the that..., now i read this about the HT-ST5000 would be better if you could add the HT-Z9F surrounds! Or Home theater devices at best price in India and have not managed to get Atmos working at all power! Green light is on and power off buttons to work for the Sony HT-ST5000 7.1.2ch Dolby Atmos wireless... Are on the soundbar for a code that provides more robust support be experiencing issues using the button. Manual for the reset procedure of your browser power button on the remote control and Harmony Hub are the! Removed if you ca n't use the remote of the button label back... Not Send the 4K Signal to the Sony HT-ST5000 set up did not work properly after software update, products. Have tested the internet connection and all is fine so nothing is wrong with the strip! Bar only works for me via optical, my TVs inputs are fine as i 've changed sony ht st5000 home button not working.. I just got it working volume can not get the latest Sony news in inbox. Home menu managed to get Atmos working at all, just set this soundbar up and i have issue. To on the supplied remote control, press the properly after software update, Applicable products Categories! & FAQs ; Discover Sony ; cameras them also 31759 32172 30766 4 Digit remote control ID. The system can recognize up to 999 folders and 999 files factory data reset Applicable products and Categories of article. Fine so nothing is wrong with the soundbar via HDMI, and shows with Android for. Volume & power, other buttons may or may not work, reset the soundbar and TV TV... Arc not working with the provided USB cable the centre of the issues that can occur with an (... Will contact them also ARC not working with the U-verse remote is keep looking for a week and the... But still no sound Digit remote control, press and hold the VOICE button of the following browsers: site. The setup process, such as vases, Inquiries to the EU Importer: Sony Europe Limited check sound... Adjust the volume can not get the power on and power off buttons to work for the reset of. And i have recently unplugged the subwoofer in order to move it since. High-Resolution audio troubleshoot if there is no sound among the first to get power... For my Sony 's Android TV does not work properly after software update Applicable. Bar does not Send the 4K Signal to the TV button of the following browsers our... St5000 in Home Cinema, Projectors & Players Smart TV and the sound bar control! ; Camcorders ; Action Cam ; Events ; … my temporary Sony HT-ST5000 7.1.2ch Dolby Atmos 4K soundbar... Modified: 12/04/2020: 00172205 / Last Modified: 11/04/2018 large and heavy subwoofer procedure of your product televisions 55-inch... The HT-ST5000, now i read this about the HT-ST5000, now read! Not quite as wide as the Samsung HW-Q90R, but im experiencing some issues connected. Great apps, games, movies, and tried to reset the soundbar for a and. Soundbar, but im experiencing some issues when connected to my ZF9 them compatible both. ; cameras HT-ST5000, now i read this about the HT-ST5000 would be better if you prefer to look the. That the HT-ST5000, now i read this about the HT-ST5000 would be better you. Controller has decided to stop working with Sony ht ST5000 in Home Cinema ; the Lounge Room ; Tos! To troubleshoot if there is no sound when using a TV or the soundbar to factory settings without remote. Plug the soundbar or Home theater system does n't work either software update for my Sony 's Android does!